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SaaS University Videonars/Webinars Featured Videos/Podcasts

 

 

Highlights from Softletter's 2010 SaaS Report

 
 

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Thursday, March 25th, 2010; Time: 12:00AM to 1:00PM, EDT/EST
 

Presenter(s): Rick Chapman, Softletter Publisher and Managing Editor
 

On March 25th, from 12 to 1PM, Softletter managing editor Rick Chapman will discuss key highlights and special excerpts from the soon to be released 2010 edition of the industry standard Softletter SaaS Report. Now in its fourth year, the Report is the benchmark by which SaaS firms compare and analyze their performance metrics and best practices against their peers.

The Report is based on Softletter articles on SaaS and the Softletter SaaS/Cloud survey. This year, 140 senior SaaS executives answered over 100 detailed questions analyzing every aspect of SaaS business operations and metrics. The information presented at this videocast is available only from Softletter.

Key datapoints that will be analyzed during this one hour presentation include:

  • Revenue growth and profitablility of SaaS firms
  • Primary and international markets
  • Most widely used pricing and subscription models
  • Percentage of SaaS companies allowing customers to install their products behind the customer's firewall (hybrid models)
  • Key SaaS business metrics, including % of revenue spent on R&D, sales and marketing, and resubscription rates
  • Multi tenancy adoption and trends
  • Outsourcing trends and sources
  • Cloud and SaaS infrastructure choices and costs
  • SaaS channels
  • SaaS customer service practices and metrics
  • The impact of SaaS on product and community management

And much more.

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This session will be information packed and the datapoints discussed completely up-todate.

If you're a SaaS company, or planning a transition to SaaS, the information that will be discussed during this presentation provides critical insights and information you need to have. Questions from the audience will be accepted and answered during the presentation.

Again, further key results and highlights from this report will be analyzed at Softletter's SaaS University conference in Washington, DC. More information at the link below:

SaaS University in Washington, DC

 

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