SUMMARY

The Softletter SaaS Escrow Report provides software companies and companies using SaaS applications with up-to-date benchmarks, metrics, and usage information on SaaS Escrow and fallover/failover services. The report covers everything from SaaS application usage, value and risk perceptions associated with SaaS application adoption and forecasted use of SaaS applications and the need for SaaS escrow services.

Softletter believes that both SaaS application providers and subscribers need to take a closer look at their strategies in regards to software escrow as the adoption of SaaS applications continues to grow. Companies are rapidly moving to SaaS for their mission critical applications and need to plan and prepare for and be ready to manage risk. This report will help raise your awareness of the availability, purpose, and value of SaaS escrow services, which will enable your firm to create contingency plans to both protect your data and quickly maintain application uptime if your services provider fails temporarily or permanently.

The report breaks out responses by company revenue size and years selling, or using, SaaS applications. This enables you to compare your company’s performance and goals against similarly sized types and category peers. We are confident that this report will be an invaluable source of information to guide the adoption and/or implementation of a SaaS Escrow strategy.

SCOPE

• Comprehensive review of all issues, concerns and expectations for SaaS Escrow and failover/fallover services from both subscriber and provider views.
• Up-to-date benchmarks, metrics and best practices information on SaaS Escrow and Services.
• Information cross referenced by company revenue size and years selling or using SaaS applications.

REASONS TO BUY

• Any SaaS application subscriber or provider needs this report to understand the issues, perceptions, usage and requirements for SaaS Escrow and failover/fallover services.